60 St James Street #1 Main

Alert!! Saw a mouse on the entrance stairs. Negative: We had a very disappointing and stressful experience at this property. We arrived late at night after a 6-hour drive with our children, expecting the place to match the listing photos. Unfortunately, the property was completely different from what was advertised. It was much dirtier than expected, and we even saw a mouse on the entrance stairs, which raised serious concerns about hygiene and safety. There were multiple issues throughout the home: the kitchen was in the basement (not clearly disclosed), the basement bathroom had a strong odor, there was no proper dining table, the sofa was unclean, and the bathroom was missing basic fixtures like towel holders. The baseboards and overall condition were so poor that we didn’t even feel comfortable turning on the heat and had to sleep in the cold. We reported the issues immediately and tried to contact the host, but there was no proper response or action. We waited the next morning as well, but still no resolution. Booking.com even tried to contact the property regarding our refund request, but the host declined and was unresponsive. At that point, we had no choice but to check out early and move to a hotel, paying additional costs including early check-in, because the property was simply not livable—especially with children. This is not a minor cleaning issue. The property is seriously misrepresented in the listing. What you see in the photos is not what you get. I would strongly NOT recommend staying here, especially for families.

Easy check-in, but cleanliness and comfort need improvement. Positive: Check-in was straightforward and convenient, and the hosts were reasonably communicative throughout the stay. Although there wasn’t a designated parking spot as expected, we were able to find street parking nearby without too much difficulty. Negative: Unfortunately, the cleanliness and overall condition of the apartment were disappointing. There were visible signs of mold and mildew, and even a mushroom growing near the shower area. We also found old laundry left in the washer upon arrival. The furnishings were quite minimal - there was no kitchen table or chairs, and limited seating overall, which made it uncomfortable, especially if the couch was in use as a bed. There were also some basic amenities missing, such as a toilet paper holder, and there wasn’t anywhere to place or organize personal items. Additionally, the unit itself didn’t feel especially secure, which made it a bit less comfortable for us.

The host was so helpful and the 13 mins walk to the train to Boston was easy. Positive: 13 min walk to the train to get to downtown Boston.

The accommodation was top-notch, the host responded quickly all my questions. Positive: Location Negative: -

The host was exceptional and very attentive to any questions I had. Positive: Location of where I needed to be Negative: Na